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Reports and payments

Why are payments not always made immediately after reports are published?

The publication of reports means that Sundesire Media Worx has received, checked, and processed reporting data from platforms and partners. However, it does not always mean that the corresponding funds have already reached our account in full and in the required currency.

That is why there may be a delay between the publication of a report and the actual payment.

Reports and incoming funds are different stages

When reports become available in your account, it means that we have received the royalty data, processed it, and made the information available to clients.

After that, we issue invoices to platforms, suppliers, or partners that are responsible for the corresponding payments. Each partner has its own payment schedule.

In most cases, funds are received within 3–7 business days. However, some platforms and partners may pay invoices within 30 days, and in certain cases within 30–45 days.

This is why Sundesire Media Worx rules specify a payment period of up to 30 days after an invoice is issued. This does not mean that we intentionally delay payments. It means that there may be a technical, financial, or banking gap between the publication of a report and the actual receipt of funds.

In some cases, Sundesire Media Worx may cover part of the payments using its own reserves before receiving funds from all sources. However, this is not always possible and depends on the total payment amount, currency, and current availability of funds.

Why USDT payments may take additional time

USDT is a convenient payment method for clients from countries where international bank transfers are difficult or restricted.

However, royalties are not received by us in cryptocurrency. They are received in a bank account. To make a payment in USDT, we first need to convert bank funds into cryptocurrency.

For smaller amounts, this process may be relatively simple. For larger payment volumes, conversion requires more time and additional checks. Banks and financial institutions monitor such transactions carefully, especially when they involve international transfers, significant amounts, or sanctions-related restrictions.

For this reason, USDT conversion is carried out only through verified and secure channels. Such operations cannot always be completed instantly and may take several days or longer.

USDT payments begin once the required amount has been safely and properly prepared for payment.

Payments in rubles depend on the receipt of rubles into the partner's account

Payments in Russian rubles are processed through partner payment infrastructure.

The required RUB funds may reach the partner’s account with a delay. In some cases, this delay may be up to one month.

If the partner already has a sufficient RUB balance, some payments may be processed earlier. If the available balance is not sufficient, payments are made gradually as RUB funds become available in the partner’s account.

What you should keep in mind

Sundesire Media Worx does not hold payments without a reason and does not use client funds for any unrelated purposes.

Payments are made when the funds are actually ready: after money has been received from platforms, partners, or suppliers, and after the required currency has been prepared for the selected payment method.

Please note:

  • if the payment is requested in USDT, we can only pay the amount of USDT that has already been safely prepared;
  • if the payment is requested in RUB, we can only pay the amount of RUB that has already been received and is available for payment;
  • if part of the funds has not yet been received from platforms or partners, the payment may be made later, within the established time limits;
  • the invoice amount is calculated based on reports and conversion rules, but the actual payment depends on the receipt of funds and the availability of the selected currency.

We do our best to process payments as quickly as possible. At the same time, it is important for us to follow financial requirements, ensure transaction security, and protect our clients’ interests.

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