How can I withdraw my money?
To issue an invoice, you must click the Make new invoice button on the Financial Statements page.
Instruction
- Enter the beneficiary's name and address in the top left block if this field is not automatically filled in.
- Select an account and currency in the “Payable to” field.
- Enter the required amount in the “Total” field located on the right under the table.
- Check the selected payment amount and method and click the “OK” button.
Payment methods
The following withdrawal methods are currently available:
In euros (EUR) and US dollars (USD):
- international bank transfer.
In rubles (RUB):
- bank transfer;
- cryptocurrency withdrawal.
You can add a payment method directly when issuing an invoice or in advance, on the My payment templates page, by selecting one of the proposed methods, clicking the “Add new template” button and filling in information about it - cardholder's name, address, account/card number, etc.
Minimum invoice amounts
To avoid a huge number of accounts with small amounts, we have restrictions on minimum withdrawal amounts. This allows us to process invoices faster.
- for international payments — 100 EUR/USD;
- for Russian labels — 4000 RUB.
Payment terms
Invoices are paid within 30 days after they are issued.
Invoice Statuses
On the My Invoices page the Status column shows the current status of each invoice. Possible statuses:
- Unchecked – the invoice has not yet been reviewed by our team.
- Accepted for payment – the invoice has been reviewed and the data is correct; it will soon be placed in the payment queue.
- In process – the invoice is awaiting payment.
- Accepted/Paid – the payment has been processed.
- Update required – some information is missing; please open the invoice and provide the required details.
- Declined – the payment cannot be made with the provided data.