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FAQ

New Spotify Reports in Sundesire Media Worx Dashboard


We are pleased to announce two new reports in your Sundesire Media Worx dashboard. These reports comply with Spotify's updated rules and provide detailed insights into your tracks' statuses and payments. Learn more below.


1. Not Payable Streams Report

This report includes streams for which royalties are not paid. Key reasons:

  • Unqualified Streams
    Tracks with fewer than 1,000 plays over the past 12 months. Spotify excludes such tracks from royalty calculations to ensure fair revenue distribution.

  • Artificial Streams
    Streams flagged as artificially generated, such as through third-party services or bots. These streams are removed from statistics and remain unpaid.


2. Fines Report

This report provides details on fines for tracks found to have artificially inflated play counts:

  • Fines for Artificial Streams
    For a significant number of artificial streams, Spotify imposes a fine of €10. Such fines can have a substantial impact on your balance.

  • The report is generated for the previous month. For example, the October report includes fines for tracks flagged for artificial stream inflation in September.

  • Retroactive Application
    The fines system has been effective since Q2 2024, covering violations from that period, potentially leading to a negative balance.


3. Changes to the Sales Summary Report

Previously, "Unqualified for Spotify" lines were displayed in the main sales report. Now, they are exclusively moved to the Unpaid Streams Report. Check this new report if such lines are missing from your main report.


How to Avoid Issues?

  • Check Reports Regularly
    Stay informed about why streams are unpaid or fines are applied.

  • Use Legitimate Promotion Methods
    Avoid third-party services promising artificial play counts, as they can lead to fines and loss of revenue.

  • Plan Your Budget Wisely
    Account for possible fines when managing your budget. See our FAQ for tips on legitimate track promotion.


Where to Find the New Reports?

Reports are available in the following dashboard sections:

  • Reports
  • Sale Reports