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Question

FAQ — Documents for Contract Signing

What documents do I need to sign the contract?

For individuals

  1. A valid passport or government-issued ID.
  2. Proof of your registered address:
    • A scan of an ID card or driver’s license showing your address (if the address is printed on it).
    • Russian citizens: please provide a scan of the passport page with your permanent registration (“propiska”).
  3. Proof of your current residential address (where you actually live):
    • A utility bill in your name (issued within the last 6 months).
    • A bank statement showing your address (last 3 months).
    • A bank letter confirming your current address (issued within the last 6 months).
  4. Proof of legal residency outside your country of citizenship (if applicable). This is required for citizens of sanctioned countries to confirm they can legally live in another jurisdiction.

For companies

  1. A scan of the company registration certificate (or equivalent official registration document).
  2. A document confirming the signing person’s authority. For example: a power of attorney, an appointment order, or a company registry extract.
Please note

All documents must be clear, readable, and match the requirements. Please use a scanner (not a phone camera).

Why we ask for identity and address documents

We need these documents to meet international compliance requirements, including:

  • Verifying your identity and the legitimacy of your income.
  • Confirming you are not linked to sanctioned jurisdictions that may cause banks to block payments.
  • Protecting you from financial risks such as payment rejection or funds being held by banks.

Which documents are not accepted?

Unfortunately, we cannot accept:

  • Documents showing registration or residence in Crimea.
  • Documents showing registration or residence in territories with a special status that are subject to international sanctions.
  • A residence permit issued in Belarus.

These limitations are based on current international rules and banking compliance requirements.

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